Privacy Policy
How juan367 Handles Your Data

This Privacy Policy ("Policy") describes how juan367 ("juan367," "we," "us," "our") collects, uses, stores, discloses, and otherwise processes personal information about registered players and visitors ("you," "your") in connection with the online gaming platform accessible at https://juan367.club.

This Policy applies to all personal data collected through the juan367 website, its gaming interfaces, customer support channels, and any related communications. It should be read together with the juan367 Terms & Conditions available at https://juan367.club/terms-conditions.

By registering an account or using the juan367 platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal information as described herein. If you do not agree to this Policy, you must not register or use the juan367 platform.

For the purposes of the Philippine Data Privacy Act of 2012, the personal information controller responsible for your data is:

juan367.club
Operating under the PAGCOR regulatory framework.
Contact: [email protected]

Juan367 has designated a Data Protection Officer (DPO) responsible for overseeing the platform's data protection compliance. Inquiries relating to this Privacy Policy or to the exercise of your data subject rights may be addressed to the DPO through the contact details set out in Section 15 of this Policy.

Juan367 collects the following categories of personal data about players:

Juan367 collects personal data through the following means:

• Direct Submission: Information you provide when completing the registration form, submitting KYC documents, initiating a deposit or withdrawal, or contacting customer support.
• Automated Collection: Technical data collected automatically through cookies, server logs, and similar technologies each time you access the juan367 platform. This includes IP address, device identifiers, and session activity data.
• Third-Party Sources: Identity verification data from KYC service providers; transaction confirmation data from GCash, Maya, and banking partners; fraud intelligence from authorized anti-fraud services.
• Regulatory Sources: Data received from PAGCOR or other Philippine regulatory authorities in connection with licensing, compliance audits, or investigations.

Juan367 processes your personal data on the following legal bases as provided under the Philippine Data Privacy Act of 2012:

• Performance of Contract: Processing necessary to register your account, process deposits and withdrawals, provide gaming services, and administer your juan367 account.
• Legal Obligation: Processing required to comply with PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) obligations, tax reporting requirements, and other applicable Philippine law.
• Consent: Processing for marketing communications and promotional offers, where you have given specific, informed consent and have not subsequently withdrawn it.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, improving the platform, and internal analytics — where these interests are not overridden by your fundamental rights.

Juan367 processes personal data for the following specific purposes:

1. Creating, verifying, and maintaining player accounts on the juan367 platform.
2. Processing deposits and withdrawals through GCash, Maya, and other approved Philippine payment channels.
3. Verifying age (21+ as required by PAGCOR) and identity through KYC processes.
4. Detecting, preventing, and investigating fraud, money laundering, and other financial crimes.
5. Monitoring for responsible gaming indicators and administering player protection tools.
6. Providing customer support services including live chat and email correspondence.
7. Sending account notifications, security alerts, and transactional communications.
8. Sending promotional communications where you have consented to receive them.
9. Complying with PAGCOR reporting requirements and other regulatory obligations.
10. Maintaining audit trails and records as required by applicable Philippine law.

Juan367 does not sell, rent, or trade your personal information. We share personal data only in the following circumstances and only to the extent necessary for each specific purpose:

• Payment Processors: GCash, Maya/PayMaya, GrabPay, BPI, BDO, Metrobank, and other approved Philippine payment channels receive only the financial data necessary to process your specific transaction.
• KYC & Identity Verification Providers: Authorized third-party identity verification services receive identity documents for the purpose of verifying your age and identity as required under PAGCOR's player onboarding requirements.
• PAGCOR: Juan367 submits player data and gaming activity reports to PAGCOR as required under its licensing obligations. Such reporting is mandatory and cannot be withheld.
• Anti-Money Laundering Council (AMLC): Juan367 is obligated under the Philippine AMLA to report covered transactions and suspicious transactions to the AMLC without prior notification to the account holder.
• Law Enforcement & Regulatory Authorities: In response to a valid court order, subpoena, or lawful request from a Philippine government authority, juan367 will disclose personal data as required by law.
• Platform Infrastructure Providers: Cloud hosting, database management, and cybersecurity service providers process data on juan367's behalf under strict data processing agreements that prohibit any secondary use of the data.

Juan367 uses cookies and similar tracking technologies to operate the platform, maintain session security, and improve the user experience. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without impairing platform functionality.
• Functional Cookies: Store your preferences such as language settings, game lobby filters, and session timer preferences to personalize your juan367 experience across visits.
• Analytics Cookies: Collect aggregated, anonymized data about how players navigate and use the platform, to help juan367 improve the site. No personally identifying information is associated with analytics data at the individual level.
• Security & Fraud Prevention Cookies: Used by juan367's fraud detection systems to identify unusual login patterns, suspicious account activity, and potential platform abuse.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to log in and use the juan367 platform. Juan367 does not use third-party advertising or behavioral tracking cookies.

Juan367 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. Specific retention periods are as follows:

• Account and Identity Data: Retained for the lifetime of the account plus a minimum of five (5) years after account closure, as required for PAGCOR licensing compliance and AMLA record-keeping obligations.
• Financial Transaction Data: Retained for a minimum of ten (10) years from the date of each transaction in accordance with the Anti-Money Laundering Act and its implementing regulations.
• Gaming Session Logs: Retained for five (5) years from the date of each session for regulatory audit purposes and dispute resolution.
• Customer Support Records: Retained for three (3) years from the date of each interaction.
• Marketing Communication Preferences: Retained until you withdraw consent or for a maximum of three (3) years of account inactivity, whichever occurs first.

Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymized. Anonymized aggregated data may be retained indefinitely for statistical and business analysis purposes.

Juan367 implements a layered security framework to protect your personal data from unauthorized access, disclosure, alteration, and destruction. Technical and organizational measures in place include:

• 256-bit SSL/TLS encryption for all data transmitted between player devices and juan367 servers.
• AES-256 encryption at rest for sensitive personal information stored in juan367 databases.
• Multi-factor authentication requirements for all administrative access to juan367 systems containing personal data.
• Role-based access control ensuring that employee access to personal data is limited strictly to what is required for each role.
• Regular independent security audits and penetration testing of the juan367 platform infrastructure.
• Automated anomaly detection systems that flag unusual access patterns and generate immediate security alerts.
• Regular staff training on data protection obligations and information security best practices.

As a data subject under the Philippine Data Privacy Act, you have the following rights with respect to your personal information held by juan367:

1. Right to Be Informed: The right to know whether juan367 holds personal data about you, the source of that data, the purposes of processing, and the recipients to whom it is disclosed.
2. Right to Access: The right to obtain a copy of any personal data relating to you that juan367 processes, along with information about how it is being processed.
3. Right to Correction: The right to have inaccurate, outdated, or incomplete personal information corrected or updated.
4. Right to Erasure or Blocking: The right to request the deletion or blocking of personal data where it is no longer necessary, was collected unlawfully, or where you withdraw consent and no other legal basis applies. This right is subject to juan367's regulatory data retention obligations.
5. Right to Object: The right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
6. Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another data controller where technically feasible.
7. Right to File a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights under the DPA have been violated.
8. Right to Damages: The right to be indemnified for any damages suffered as a result of unlawful processing or inaccurate personal data.

To exercise any of the above rights, submit a written request to juan367's Data Protection Officer at [email protected]. Juan367 will respond to verified requests within fifteen (15) calendar days. Some requests may require identity verification before they can be processed.

The juan367 platform is strictly restricted to persons aged twenty-one (21) years or older as required under PAGCOR's regulations governing online casino participation in the Philippines. Juan367 does not knowingly collect personal data from any person under the age of 21.

If juan367 becomes aware that personal data has been collected from a person under 21 years of age, the account will be immediately closed, all associated data will be deleted (except where retention is required by law for regulatory purposes), and any deposited funds will be returned through the original payment method after verification.

Parents and guardians who believe that a minor may have accessed or registered on the juan367 platform should contact support immediately at [email protected].

Juan367 may send you promotional communications — including bonus offers, free spin notifications, and new game announcements — by email or SMS to your registered contact details, but only where you have given specific, informed consent during or after registration.

You may withdraw your consent to receive marketing communications at any time by:

• Updating your communication preferences in your juan367 account settings.
• Clicking the "unsubscribe" link included in any marketing email from juan367.
• Contacting customer support via live chat or email to request removal from marketing lists.

Withdrawal of marketing consent does not affect the lawfulness of communications sent prior to the withdrawal. Juan367 will continue to send essential transactional communications — such as deposit confirmations, withdrawal notifications, and security alerts — regardless of marketing opt-out status, as these are necessary for the operation of your account.

Some of juan367's service providers — including cloud infrastructure providers and KYC verification platforms — may be located outside the Philippines. Where personal data is transferred to a jurisdiction outside the Philippines, juan367 ensures that:

• The recipient country provides an adequate level of data protection comparable to Philippine standards, as determined by the National Privacy Commission; or
• Appropriate safeguards are in place, such as contractual data processing agreements incorporating standard data protection clauses recognized by the NPC; and
• The transfer is strictly limited to what is necessary for the specific service being provided.

Juan367's primary data storage infrastructure is maintained in secure facilities in accordance with applicable Philippine data sovereignty requirements.

Juan367 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, PAGCOR regulatory requirements, platform features, or internal data processing practices. All updates will be published at https://juan367.club/privacy-policy with a revised effective date.

Where changes are material — meaning they affect your rights or the way juan367 uses your personal data in a significant way — juan367 will notify registered players via the email address on file at least seven (7) days before the updated Policy takes effect.

Your continued use of the juan367 platform after any published update to this Privacy Policy constitutes your acknowledgement of the revised Policy. If you do not accept the updated Policy, you must cease use of the platform and close your account.

For any questions, concerns, or requests relating to this Privacy Policy or to your rights as a data subject under the Philippine Data Privacy Act, please contact juan367's Data Protection Officer through the following channels:

• Live Chat: Available on the juan367 platform from 8 AM to 12 AM Philippine Standard Time, seven days a week.
• Email: [email protected] — Please include "Privacy Request" in your subject line for priority handling. Responses are provided within fifteen (15) calendar days for data subject requests and within twenty-four (24) hours for general privacy inquiries during operational periods.

If you are not satisfied with juan367's response to a privacy concern, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC). Information on how to file an NPC complaint is available on the NPC's official website.